Terms and Conditions

1. Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the Corcess Consulting website and any services provided by Corcess Consulting ("Corcess", "we", "us", or "our"), an FTA-registered tax agency (TAN 30011993) based in Dubai, United Arab Emirates. By browsing this website, submitting an enquiry, or engaging us for services, you agree to be bound by these Terms. If you do not agree, please do not use this website or engage our services.

2. Our Services

Corcess provides professional advisory and compliance services, including but not limited to:

• Corporate Tax, VAT, and Excise Tax registration, filing, and advisory.
• Accounting, bookkeeping, and payroll & WPS management.
• Company formation on the UAE mainland and in free zones.
• Immigration and PRO services, including visa and Emirates ID processing.
• Tax Residency Certificate, e-invoicing compliance, and FTA tax agent representation.

3. Engagement of Services

A specific service engagement begins only once we have confirmed its scope, fees, and timeline with you — typically via a written proposal, engagement letter, or email confirmation. General enquiries, quote requests, or free consultations made through this website do not, by themselves, create a binding engagement. Where a formal engagement letter and these Terms conflict, the engagement letter takes precedence for that specific service.

4. Client Responsibilities

To deliver our services accurately and on time, we rely on you to:

• Provide complete, accurate, and timely information and documentation (financial records, trade licences, prior filings, and similar).
• Promptly notify us of any changes that may affect your tax, legal, or compliance position.
• Review documents we prepare on your behalf before submission, where we ask you to do so.
• Meet agreed payment terms so filings and submissions are not delayed.

5. Fees & Payment

Fees for our services are quoted in AED and confirmed in advance via a proposal or engagement letter. Unless otherwise agreed in writing, invoices are due upon receipt, and government fees, third-party charges, and disbursements (e.g. FTA, DED, free zone, or immigration fees) are payable separately and are not included in our professional fees. We reserve the right to pause or delay work on an engagement where payment is significantly overdue.

6. No Guarantee of Outcome

We apply professional diligence and current knowledge of UAE tax and regulatory requirements to every engagement, and as an FTA-approved tax agency we represent your interests to the best of our ability. However, decisions such as tax assessments, registration approvals, penalty waivers, visa approvals, and licence issuances are made solely by the relevant UAE government authority. We cannot and do not guarantee a specific outcome, approval, or timeline, as these ultimately rest with the deciding authority.

7. Confidentiality

We treat all client information and documentation as confidential and use it only for the purpose of delivering the agreed services, except where disclosure is required by law or requested by a competent UAE authority (such as the Federal Tax Authority) in connection with your engagement. Our handling of personal data is further described in our Privacy Policy.

8. Intellectual Property

All content on this website — including text, graphics, logos, and design — is the property of Corcess Consulting or its licensors and is protected by applicable intellectual property laws. You may view and print pages for personal, non-commercial reference, but may not reproduce, distribute, or republish any content without our prior written consent. Deliverables we prepare specifically for you as part of a paid engagement (such as reports or filings) are yours to use for their intended purpose.

9. Limitation of Liability

To the fullest extent permitted by UAE law, Corcess Consulting's total liability arising from any engagement is limited to the fees paid by you for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential losses, or for penalties, fines, or delays arising from inaccurate or incomplete information provided by you, or from delays or decisions made by government authorities that are outside our control.

10. Website Use & Disclaimer

The information on this website is provided for general informational purposes and does not constitute formal tax, legal, or financial advice. UAE tax law and regulations change periodically, and website content may not always reflect the very latest updates. You should not act on general website content alone — please contact us directly for advice specific to your situation.

11. Termination

Either party may terminate an active engagement by written notice, subject to any minimum notice period agreed in the relevant engagement letter. You remain responsible for fees for work performed, and disbursements incurred, up to the effective date of termination. Certain obligations — including confidentiality and payment of outstanding fees — survive termination.

12. Cancellation & Refund of Fees

If an engagement is cancelled by either party — whether by you or by Corcess — under Clause 11 (Termination) above, any amount that becomes refundable to you will be paid within 30 (thirty) days of the date the cancellation is confirmed in writing. A refund is calculated after deducting: (a) fees for work already performed up to the date of cancellation, (b) any government, free zone, or other third-party fees and disbursements already paid or committed on your behalf, and (c) any bank or payment processing charges actually incurred. No refund is payable for services that have already been completed or already submitted to the relevant authority at the time of cancellation.

13. No Objection Certificate (NOC) Fee

Where Corcess has acted as your channel partner or registered agent in incorporating your company with a free zone authority, that free zone may require a No Objection Certificate ("NOC") from Corcess before it will allow you to transfer your company's sponsorship directly to the free zone, or to a different channel partner. If you request such an NOC, Corcess charges a fixed fee of AED 5,000 to prepare, process, and issue it. This fee is separate from, and in addition to, any fee charged directly by the free zone authority for the transfer itself, and is payable in advance before the NOC is issued.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the United Arab Emirates. Any dispute arising from these Terms or an engagement with us will first be addressed through good-faith discussion between the parties; if unresolved, it will be subject to the exclusive jurisdiction of the competent courts of Dubai, UAE.

15. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or applicable law. The "Last updated" date at the top of this page shows when it was last revised, and continued use of our website or services after an update constitutes acceptance of the revised Terms.

16. Contact Us

Questions about these Terms can be directed to info@corcess.com or +971 50 271 3700, or in writing to Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai.